The VP of IT Operations is a senior executive responsible for the strategic direction and day -to -day management of the organization's global technical infrastructure. This includes cloud services, data centers, networking, enterprise applications, integrations and service desk. The primary goal is to ensure 24/7 system availability, scalability for business growth, and a seamless digital experience for all employees and customers.
What Will Your New Role Be
The duties of this role are split between
strategic leadership
and
operational excellence
.
Strategic Leadership
- Infrastructure Roadmap: Develop and execute a 3–5 year infrastructure strategy that aligns with business goals
- Budget Management: Oversee a multimillion -dollar OPEX and CAPEX budget; optimize spend and vendor contracts to maximize ROI.
- AI Adoption: Embrace available AI tools and platforms to provide automation and self -service capabilities to Harris employees.
Operational Duties
- System Reliability: Oversee Data Center, Cloud and Network Operations teams to maintain 99 .99% uptime.
- Cybersecurity Operations: Partner with the CISO to implement proactive threat detection, incident response, and disaster recovery (DR) protocols.
- Vendor Management: Lead negotiations and performance reviews with key partners (Microsoft, Amazon, Dell, CDW, TELUS, PAN, others).
- Talent Development: Direct, mentor, and scale a global team of IT professionals, fostering a culture of continuous improvement
What We Are Looking For
- Total Experience: 12–15 + years in Information Technology.
- Leadership Experience: 7 + years in a senior management role (Director or above) overseeing large, cross -functional teams.
- Technical Track Record: Proven experience leading digital transformations, large -scale cloud migrations, or modernizing legacy data centers.
- Industry Specifics: (preferred) Experience in high -compliance or high -volume industries like FinTech, Healthcare, or E -commerce.
- Education: Bachelor’s Degree in Computer Science, Information Technology, or Engineering.
- Certifications (Examples of preferred cert’s):
- ITIL 4 Master: For service management excellence.
- CISSP: For a deep understanding of security operations.
- PMP: For managing complex, large -scale infrastructure projects.
- Cloud Architect Certifications: (AWS Certified Solutions Architect or Azure Solutions Architect Expert).
What Will Make You Stand Out
- Technical Acumen: Cloud Architecture (Hybrid/Multi -cloud), Cybersecurity, DevOps/CI -CD, Data Privacy.
- Business Acumen: Financial forecasting, Contract negotiation, M &A integration, ROI analysis.
- Soft Skills: Executive presence, Crisis management, Influence without authority, Radical transparency.
What We Offer
- Three weeks' vacation (four weeks after three years and five weeks after seven years) plus five personal days
- Comprehensive Medical, Dental and Vision coverage from your first day of employment
- Employee stock ownership and RRSP matching programs
- Lifestyle rewards program
- Flexible work options
- Performance driven organization with many opportunities for advancement
- And more!
Salary: 100k -140k
