Technical Solutions Consultant

Zoho APAC • Kab. Bekasi, Jawa Barat
Jenis Pekerjaan

Full Time

Range Gaji

283 / Bulan

Deskripsi Pekerjaan

Roles & Responsibilities:



  • Be an evangelist for IT solutions across IT operations, security, help desk, endpoint, networks, and cloud infrastructure.

  • Talk to customers (IT Managers, IT Administrators, Engineers) and partners to understand requirements and recommend the right ManageEngine product in tandem with Account Managers.

  • Conduct Masterclass presentations in the local market.

  • Work with multiple products focused on IT Management from the company.

  • Conduct product demonstrations to customers and solve technical queries.

  • Understand product areas including Desktop/Mobile Device Management, IT Help Desk, Windows Management, and Public and Private Cloud management.

  • Conduct workshops, training sessions, and product events both online and offline as needed.

  • Travel to customer locations.


Requirements:



  • Excellent business -level English language and local language skills for liaising with stakeholders.

  • Interest in learning new software products and getting into details.

  • Good interpersonal skills to work with multiple ManageEngine product teams.

  • 5 + years of relevant experience.

  • Strong technical knowledge with experience in the IT industry.

  • Good background in ITSM solutions, desktop, and server/network administration devices is an advantage.

  • Good background in ITOM or Cloud is an advantage. One of ITSM or IT Operations Management is a must.

  • You must be a resident of the country you are applying for and know the local language in a professional capacity.

  • Datacenter experience, Enterprise LAN experience, or Windows Environment experience is an advantage.

  • ITIL V3 Foundation certified, Microsoft Certification, Cisco Certification, or other industry certifications are an advantage.


It is important for the applicant to be a resident in the country and have a valid work authorisation. Zoho does not sponsor work visas for this position.


;