About The Team
The Small Business (SMB) Merchant Self -Regist (MSR) – Business Development role plays a key part in supporting ShopeeFood’s merchant acquisition and onboarding efforts. In this position, you will manage the end -to -end process of bringing new merchants onto the platform, from handling registrations through the Partner App and Webform to guiding them through onboarding and ensuring their outlets go live smoothly. You will also follow up with merchants to complete required steps, acquire targeted hitlist merchants, and help reactivate churned merchants to support overall platform growth. This role requires strong communication skills, a proactive and target -driven mindset, and the ability to build positive working relationships while driving measurable business results.
Job Description
- Manage new merchant acquisition and registration through the Partner App and Webform.
- Conduct follow -ups with merchants to ensure registration completion, provide onboarding guidance on Shopee Partner, and support outlets to go live via online channels (email, WhatsApp, phone).
- Identify and acquire target (hitlist) merchants and reactivate churned merchants to drive ShopeeFood growth.
Requirements
- Bachelor’s degree in any field or equivalent practical experience.
- 1–3 years of experience in relationship management, sales, or account management (fresh graduates are welcome to apply).
- Highly target -driven, proactive, and self -motivated.
- Excellent communication skills and proficiency in Microsoft Excel.
- Strong team player with a positive, can -do attitude
