IT: Technical Writer

PCS Payment • Kota Jakarta Pusat, DKI Jakarta
Jenis Pekerjaan

Full Time

Range Gaji

Informasi Tidak Tersedia

Deskripsi Pekerjaan

Overview
We are seeking a skilled Technical Writer to join our team. The ideal candidate will have a strong background in technical communication, a keen eye for detail, and the ability to transform complex information into clear and concise documentation. As a Technical Writer, you will play a crucial role in creating user manuals, technical guides, API documentation, and other materials to support our products and services. This position requires excellent writing skills, a solid understanding of technology, and the ability to collaborate effectively with cross -functional teams.


Responsibilities



  • Develop comprehensive documentation that meets organizational standards and guidelines.

  • Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy of content.

  • Translate technical concepts into easy -to -understand documentation for a variety of audiences, including end users, developers, and stakeholders.

  • Create and maintain user manuals, installation guides, release notes, and other technical documentation.

  • Manage documentation projects from inception to completion, including planning, drafting, editing, and publishing.

  • Conduct thorough research to stay current on industry trends, best practices, and emerging technologies.

  • Work closely with product managers, engineers, and other stakeholders to gather requirements and review documentation.

  • Implement feedback from stakeholders to improve the clarity, consistency, and usability of documentation.

  • Utilize content management systems and version control systems to organize and track documentation.

  • Participate in cross -functional meetings and contribute ideas to enhance product documentation and user experience.


Minimum Qualifications



  • Bachelor's degree in Computer Science, or related field.

  • Proven experience as a Technical Writer, preferably in the software development or IT industry.

  • Excellent writing, editing, and proofreading skills with a keen attention to detail.

  • Strong ability to communicate complex technical information clearly and concisely.

  • Proficiency in documentation tools such as Microsoft Office, Adobe Acrobat, and etc.

  • Familiarity with content management systems (e.g., Google Sites) and version control systems (e.g., Git).

  • Experience working in an Agile development environment is a plus.

  • Strong interpersonal skills with the ability to collaborate effectively with cross -functional teams.

  • Adaptability and willingness to learn new tools and technologies as needed.

  • Have deep understanding of SDLC, Application development and testing

  • Familiar to follow work flow of a system from start to end

  • Willing to Work From Office (Not Hybrid)


This role offers an exciting opportunity to contribute to the success of our products by delivering high -quality documentation that enhances the user experience and supports our customers' needs. If you have a passion for technology and a talent for writing, we encourage you to apply for this position and join our dynamic team.


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