IT Support Specialist (Surabaya, Indonesia)

camLine | Elisa Industriq • Kota Surabaya, Jawa Timur
Jenis Pekerjaan

Full Time

Range Gaji

Informasi Tidak Tersedia

Deskripsi Pekerjaan

To strengthen our team, we are looking for a skilled, proactive, and customer -focused IT Support Specialist to provide hands -on support and ensure smooth IT operations across our offices. You will play a key role in delivering high -quality service to internal users and supporting the tools and systems that keep our business running.


Your Responsibilities Include But Not Limited To:



  • Deliver first - and second -line support for hardware, software, and network issues.

  • Support and administer Microsoft 365 (M365 ) services, including Teams and SharePoint.

  • Handle office IT support, including meeting room equipment and peripherals.

  • Install, configure, and maintain laptops and other devices for new and existing employees.

  • Troubleshoot and support Windows, macOS, and Linux environments.

  • Assist with user account management and access control.

  • Collaborate on IT projects and contribute to global initiatives

  • Document solutions and maintain accurate records in the ticketing system.


What Skills & Experience You Will Bring To Us



  • Proven experience in IT support or a similar role.

  • Strong knowledge of Windows, macOS, and Linux operating systems.

  • Experience with M365 administration and related tools.

  • Familiarity with networking concepts and troubleshooting.

  • Excellent problem -solving and communication skills.

  • Ability to work independently and as part of a global team.

  • Relevant certifications (e.g., ITIL, Microsoft, CompTIA A +) are a plus.

  • Strong communication skills in English (written and spoken).


Contact:


Email: jobs@camline.com


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