Gather and analyze business requirements across functions; Identify problems/opportunities in production, operations, finance, supply chain, mainly for manufacturing companies; Develop strategies, roadmaps, and tailored business/tech solutions (esp. shopfloor digitalization); Produce documentation, requirements, user stories, process maps, user guides; Plan and manage projects (scope, budget, timeline, risk); Lead cross-functional teams and ensure timely, quality delivery; Support technical teams with business/process insight; Provide status reports and drive continuous improvements.