Senior Product Researcher (Freelance will be converted to Full Time)

LUXEHOUZE • Kota Jakarta Selatan, DKI Jakarta
Jenis Pekerjaan

Full Time

Range Gaji

Informasi Tidak Tersedia

Deskripsi Pekerjaan

About Luxehouze Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity. We are looking for a Senior Product Researcher, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.” Responsibilities: • Plan, design, and execute end-to-end qualitative and quantitative research, including interviews, usability testing, surveys, and diary studies • Translate complex user behaviors into clear insights, opportunity areas, and product recommendations • Collaborate closely with Product Managers and Designers to shape product discovery, validation, and prioritization • Conduct research across multiple domains such as customer acquisition, conversion, trust, post-purchase experience, and internal tools • Build and maintain user personas, journey maps, and insight repositories to support long-term product strategy • Support experimentation by defining research hypotheses, success metrics, and evaluation frameworks • Present research findings confidently to senior stakeholders, influencing roadmap and strategic decisions • Ensure research practices are ethical, unbiased, and aligned with Luxehouze’s luxury brand positioning.

Persyaratan Pekerjaan

Qualifications: • 4+ years of experience in Product Research, UX Research, or related fields, preferably in tech, marketplace, or e-commerce environments • Strong experience conducting qualitative research (interviews, usability testing) with the ability to complement with quantitative methods • Proven ability to translate research findings into practical, business-relevant insights • Comfortable working in cross-functional teams with Product, Design, Engineering, and Business stakeholders • Excellent communication and storytelling skills—able to influence without authority • Experience working in fast-paced, ambiguous environments and managing multiple research streams Bonus: Experience in luxury, fashion, watches, beauty, or high-consideration purchases / e-commerce / OTA (online travel agent)

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