About Luxehouze Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity. We are looking for a Digital Sales Manager who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.” What You Will Own In this role, you will be accountable for: Create and implement effective digital sales strategies to reach business goals. Identify new opportunities for sales growth across various digital channels such as e-commerce websites, mobile apps, social media, and digital ads. Oversee online sales platforms (e-commerce, digital marketplaces, etc.). Collaborate with the digital & performance marketing team to drive traffic and increase online sales. Analyze sales performance and digital marketing data to identify trends, customer behavior, and areas for improvement. Optimize the customer journey to improve conversion rates across all digital sales platforms. Manage and mentor a team of digital sales professionals, ensuring their development and success. Manage and utilize CRM tools to track customer interactions and improve customer loyalty. Coordinate & prepare sales forecasts and budgets for digital sales initiatives with marketing departments Monitor competitor activities and suggest innovative digital sales tactics. Ensure that the digital sales team is responsive to customer inquiries and issues. Oversee product listings and ensure they are accurate, appealing, and optimized for search engines. Ensure products are stocked and available for sale across digital platforms. This is an accountability role. Ownership and follow-through are expected.
