able to use the system and adopt it to business process. Identify and gather user business requirement, and mapping requirements to the related product module. If the user's needs are outside of the product module and need an additional program then prepare the document CR or BRD, and forwarded to technical consultant. Identify root cause of bugs error. Develop solutions with best practices. Conduct system testing (comprehensive testing). Conduct training for user. Conduct SIT (System Integration Testing) & UAT (User Acceptance Test). Create and develop documentations, and effectively communicating them to user. Maintain and improve all documentations. Support change management of existing processes.
