Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Responsibilities
- Ensure all area/region operations to operate in a correct, cost effective and timely manner
- Ensure area/region compliance by improving processes and best practice that guarantee organizational well-being
- Plan, execute, and evaluate area/region strategies
- Ensure area/region KPI achievement
- Work closely with other team such as Warehouse, Linehaul, Fleet, and Commercial team
- Develop sales/commercial strategy
- Help scale our other cities through developing and sharing best practices
- Coach and scale our ever-growing team of operations managers
- Provide assistance to local teams for new project launches and major strategic initiatives
- Develop analytical frameworks for continuous process improvement to support the company in scaling up with excellence
- Lead and manage operations improvement projects to increase efficiencies and ensure initiatives are finalized into standardized operating procedures expeditiously
- Communicate product/process needs to HQ, work with product/engineering to deliver on them
Requirements
- Candidate must possess at least bachelor degree from any mayor
- Maximum 35 years old
- Have working experiences min. 3-4 years in the same role and related industry
- Have experience in leading a team or a project is a must
- Tech savvy
- Good communication skill
- Able manage end to end ground operation in logistic
- Willing to work in a (blue-collar) startup environment
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