Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard. Job Description: Manage end-to-end product renewal and expansion to existing SMB clients. Work closely with internal team to create and execute marketing campaigns to boost product expansion & renewal. Conduct product demonstrations to existing clients if necessary. Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap. Handle administrative duties e.g. the renewal emails, quotations, invoices, and weekly report.