Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. Responsibilities Monitor and analyze regional warehouse performance to meet operational goals. Work with Sort Regional Manager (SRM) to forecast volume, evaluate manpower needs, ensure sufficient sort capacity. Manage budget allocation for hub renovations, relocations, consumables, and tools; conduct detailed budget analysis. Analyze and recommend new warehouse processes to improve efficiency. Collaborate with SRM and Sort Hub leads to resolve operational issues and implement improvement projects. Track and report monthly refutation KPIs and operational performance. Ensure consistent monitoring of quality and performance metrics, proposing actionable improvements.
