- Installing, configuring and distributing hardware and software
- Speaking to customers to quickly get to the root of their problem and providing timely and accurate customer feedback through a series of actions to resolve a problem
- Supporting the roll-out of new applications
- Supporting the new area roll-out
- Monitor and maintain computer systems and networks
- Testing and evaluating new technologies
- Administering hardware and software asset management
- Identifying vulnerabilities in current network and developing and implementing a comprehensive plan to secure computing network to properly manage risk and to make risk-based decisions related to IT activities.
