Company Description
Novotel Bali Benoa is located at the edge of Nusa Dua, only 20 minutes away from Ngurah Rai Airport, overlooking the golden sands and watersport activity of Tanjung Benoa beach. Garuda Wisnu Kencana is within your area and you can easily go to the center of the international conference in the Indonesia Tourism Development Cooperation (ITDC) area.
Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well- balanced dishes for whole delightful meals to enjoy at the hotel restaurant or in the privacy of your room. The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, 3 relaxing Bar and also 24/7 in room dining service.
\_187 Rooms
\_120 Deluxe Room
\_4 Family Room
\_3 Family Suite
\_42 Tropical Terrace Room
\_10 Beach Cabana
\_8 Villas
Job Description Job Purpose
This position is responsible for the planning and management of the overall sales and marketing of the hotel to achieve optimal occupancy, maximizing revenue, and meeting/exceeding hotel profit objectives.
Primary Responsibilities
Business Performance
- Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
- Analyze monthly P&L and month-end reports, identify deviation from business plan goals
- Work with Finance and team in preparation and management of the department’s budget and financial forecasts
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
Sales & Marketing
- Conduct daily briefing with department on current key activities
- Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
- Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
- Determine the effectiveness of existing programs and develop new strategies
- Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments
- Actively participates in sales presentations, property tours and customer meetings
- Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
- Participate in community and professional organizations to maintain high visibility and promote a positive image
Team Management
- Interview, select and recruit direct reports
- Identify and develop team members with potential
- Conduct performance review and manages performance issues that arise within the management team
- Constantly monitor team members performance, attitude and degree of professionalism
- Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business
- conduct monthly departmental meetings
Qualifications Profile
Knowledge and Experience
- Bachelor’s Degree from a reputable hospitality school
- Minimum 5 years of Sales management experience or at least 2 years of experience in a similar capacity with proven records
- High degree of professionalism with strong understanding of global markets and business acumen
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
Competencies
- Strong leadership and interpersonal skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Additional Information Other Responsibilities
Be fully conversant with hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Be aware of the hotel fire & life safety/emergency procedures
Perform other reasonable duties assigned by the assigned by the Management
Main Complexity/Critical issues in the Job
Study, analyze and interpret complex activities and/or information in order to improve strategies or develop new approaches.
