Join Hostinger and we’ll grow fast! 🚀
Is there a limit to growth? Not at Hostinger. We’re constantly reaching new heights. With a team of 900 professionals, we are behind the success of over 3 million clients in 150 countries, helping them launch their e-shops, blogs, portfolios, businesses, and passion projects.
Our mission: To build world-class solutions for anyone to easily succeed online
Our culture: Guided by 10 company principles
Our formula for success: Customer obsession, innovative products, and talented teams.
Your role at Hostinger
Become a Technical Customer Success Specialist in the Customer success EN team. As part of Hostinger's Customer Success team, you'll be responsible for helping our customers navigate in the world of web hosting. In this role, you'll collaborate closely with other CS teams and our product teams.
Curious to learn more? Take a sneak peek into the role 👀
⚠️ Please read our FAQ About this Role ⚠️
What You Will Do:
- Provide your services by communicating with customers and troubleshooting their billing, accounts, or domains related issues via live chat and tickets in a timely manner.
- Apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about.
- Be a true ambassador by empowering our customers to build their online success!
- Dive deep into the world of IT by polishing your technical expertise daily.
- Deliver impactful work on a global scale.
Your day-to-day
- Provide services by communicating with customers and troubleshooting their accounts, billings, or domains related technical issues via live chat and tickets in a timely manner.
- Apply problem solving skills and resourcefulness and show our customers what customer obsession is really about.
- Be a true ambassador by empowering our customers to build their online success!
- Dive deep into the world of IT by daily polishing your technical expertise.
- Deliver impactful work on a global scale.
Check out this video & take a sneak peak at what being a Customer Success Specialist at Hostinger is about!