Job Description
- Educate customers about products and services
- Recommend products or services based on customer needs
- Resolve customer complaints via telephone, email, letter or social media
- Process customer interaction data, accounts, and archive documents
Qualification
- Min. Bachelor’s Degree
- Min. 1 year experience as Customer Service
- Able to communicate in English, both verbal and written
- Profecient in Microsoft Office & Google Suites
- Target-oriented
- Professional, friendly, and able to handle complaints from customers
Benefits
- Basic salary, allowance, incentive, THR
- BPJS Ketenagakerjaan & Kesehatan
- Meals 2x/day
- Computer/laptop
- Uniform & laundry
- Savings and loans
- Recreations: gym, gathering, etc
Job Types: Full-time, Contract
Ability to commute/relocate:
- Badung: Reliably commute or planning to relocate before starting work (Required)
Education:
- S1 (Required)
Experience:
- Customer Service: 1 year (Required)
Language:
- English (Required)
- Mandarin (Preferred)
- Russian (Preferred)