- Develop and implement an anti-fraud strategy for the bank, covering prevention, detection, investigation, monitoring, and evaluation processes.
- Prepare both internal and external reports related to anti-fraud.
- Conduct Fraud investigations and reports in accordance with SLA procedures and targets.
- Monitoring the follow-up of investigation results according to the agreed time target.
- Analyze fraud trends by channel detection
- Maintain accurate and up-to-date documentation of reported fraud cases.
- Provide recommendations and improvements to prevent user fraud.
- Create the implementation of anti-fraud program activities.
